Legal Documents

Terms of Use

Effective Date: November 2025

Website: https://www.postafind.co.za

Service Provider: PostaFind (referred to as "we," "us," or "our")

1. Acceptance of Terms

By accessing or using this website or any related mobile or web service provided by PostaFind, you agree to these Terms of Use and our Privacy Policy.

If you do not agree, please do not use our services.

2. Description of Service

PostaFind provides postal code and address lookup tools for South Africa.

The service may include:

a searchable database of postal codes and suburbs,
data presented from official and public sources (e.g., SAPO datasets),
autocomplete, mapping, or third-party integrations, and
advertising or sponsored content.

The service is offered on an "as-is" and "as-available" basis.

3. Data Sources and Accuracy

PostaFind uses information sourced from public and open datasets, including the South African Post Office (SAPO) and other government sources.

While we make reasonable efforts to ensure accuracy, we do not guarantee that all information is current, complete, or error-free.

Users are encouraged to verify postal information directly with official authorities for business or legal use.

4. Use of the Website

You may use the website only for lawful purposes and in accordance with these Terms.

You agree not to:

copy, scrape, or resell data from PostaFind without written consent;
use automated systems (e.g., bots, crawlers) to extract large volumes of data;
interfere with or disrupt website functionality;
use the service to mislead or impersonate others.

5. Advertising and Third-Party Links

The website may display advertisements, links, or offers from third parties.

We do not endorse or control these external websites and are not responsible for their content, products, or privacy practices.

Use of third-party services is at your own risk.

6. Intellectual Property

All content on PostaFind — including the logo, brand name, interface design, and code — is the property of PostaFind or its licensors and is protected by applicable intellectual property laws.

You may view or use the website for personal, informational, or internal business purposes only.

You may not copy, reproduce, modify, or distribute our content without permission.

7. API and Developer Access (if applicable)

If you use the PostaFind API or data endpoints:

access may be limited or revoked at any time;
you must respect rate limits and data usage rules; and
you must attribute "Data by PostaFind" where applicable.

We reserve the right to modify or discontinue API access without notice.

8. Disclaimer of Warranties

PostaFind is provided "as is" without any warranties of any kind, express or implied.

We make no guarantees about the availability, accuracy, or reliability of the website, and we are not responsible for any loss arising from reliance on the data.

9. Limitation of Liability

To the maximum extent permitted by law, PostaFind shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

the use or inability to use our website or data,
errors or omissions in postal information, or
unauthorized access to user information.

10. Privacy

Your use of this site is also governed by our Privacy Policy, which explains how we handle data, cookies, and analytics.

11. Updates and Modifications

We may update these Terms from time to time. The "Effective Date" above will indicate the latest version. Continued use of the website after changes means you accept the updated Terms.

12. Contact Information

If you have questions about these Terms or wish to report a concern, contact:

📧 legal@postafind.co.za

🌍 https://www.postafind.co.za

Privacy Policy

Effective Date: November 2025

Website: https://www.postafind.co.za

Service Provider: PostaFind ("we," "us," or "our")

1. Purpose of this Policy

This Privacy Policy explains how PostaFind collects, uses, discloses, and protects personal information when you visit or use our website and related services.

We are committed to protecting your privacy and complying with South Africa's Protection of Personal Information Act (POPIA) and other applicable data laws.

2. Information We Collect

We collect limited information when you use the PostaFind website:

(a) Information you provide voluntarily

When you contact us (e.g., via email or form submissions), we collect your name, email address, and any other details you choose to share.

(b) Automatically collected information

When you browse the site, our servers and analytics tools may automatically collect:

Your IP address
Browser type and version
Device type and operating system
Referring and exit pages
Time and duration of visits
Search queries (postal codes or suburb names entered)

This information is collected via cookies, analytics scripts, and server logs for performance monitoring and analytics.

3. Use of Cookies

What are cookies?

Cookies are small text files placed on your device to enhance your browsing experience.

How we use cookies

We use cookies for:

Website functionality: to remember preferences and settings.
Analytics: to understand usage patterns and improve performance.
Advertising: through Google AdSense or other ad networks that may use cookies to display personalized or non-personalized ads.

You can manage or delete cookies via your browser settings.

Note that disabling cookies may limit some site functionality.

4. Advertising and Analytics Services

We use third-party services including Google AdSense and Google Analytics.

(a) Google AdSense

Google uses cookies to serve ads based on your prior visits to this and other websites.
Google may use advertising cookies to allow it and its partners to serve ads based on your interests.
Users may opt out of personalized ads by visiting Google's Ads Settings.

(b) Google Analytics

We use Google Analytics to analyse website traffic and usage trends.
Google Analytics collects anonymized data using cookies and IP anonymization where possible.
You can opt out of Analytics tracking by using the Google Analytics Opt-Out Add-on.

5. How We Use the Information

We use collected data to:

Provide and maintain the website and postal lookup services;
Improve site performance, accuracy, and usability;
Display advertising and sponsored content relevant to users;
Respond to enquiries and support requests; and
Ensure website security and detect misuse.

6. Information Sharing

We do not sell or rent personal information.

We may share limited, anonymized data with:

Analytics providers (e.g., Google Analytics) for performance reporting;
Advertising partners (e.g., AdSense) for ad delivery; and
Service providers (e.g., hosting, CDN) who process data on our behalf under confidentiality agreements.

We may disclose information if required by law, court order, or regulatory authority.

7. Data Security

We use reasonable technical and organizational safeguards to protect information from unauthorized access, loss, or misuse.

However, no online service can guarantee absolute security.

8. Data Retention

We retain data only as long as necessary for the purposes outlined in this policy or as required by law.

Anonymized analytics data may be stored for historical and performance monitoring purposes.

9. Your Rights (POPIA)

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:

Request access to personal information we hold about you;
Request correction or deletion of inaccurate data;
Withdraw consent for processing (where applicable); and
Lodge a complaint with the Information Regulator of South Africa.

Requests may be sent to legal@postafind.co.za.

10. Third-Party Links

Our site may contain links to external websites.

We are not responsible for their content, privacy practices, or data collection policies.

11. Children's Privacy

Our services are intended for general audiences and not specifically directed at children under 13.

We do not knowingly collect personal information from minors.

12. Updates to this Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with a new effective date. Continued use of the website indicates your acceptance of the revised policy.

13. Contact Information

For privacy concerns, data requests, or questions about this policy, please contact:

📧 legal@postafind.co.za

🌍 https://www.postafind.co.za

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